Frequently Asked Questions

When can I access my unit?

Access your unit from 5am to 11pm, 7 days a week.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can call us today to set up autopay.

Checks can be made out to the following:

Storage Solutions

P.O Box 2798

Matthews, NC 28106

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?

We offer coded gate entry and perimeter fencing.